Returns & Exchanges
At Ride Green, we are committed to sustainable fashion and want you to love your eco-friendly gear; if you are not completely satisfied, we offer a 30-day window for returns and exchanges on all unworn items. We strive to make the process as seamless as possible to ensure your journey toward a greener lifestyle remains effortless.
Return Process
- 1.Initiate Your Request
Visit our online returns portal and enter your order number and email address to select the items you wish to return or exchange.
- 2.Prepare the Package
Place the items in their original biodegradable packaging, ensuring all tags are attached and the garment is in its original, unworn condition.
- 3.Print and Attach Label
Download and print the prepaid carbon-neutral shipping label provided through the portal and securely affix it to the outside of your package.
- 4.Drop Off and Track
Leave your package at any authorized shipping location; once received at our warehouse, your refund or exchange will be processed within 5-7 business days.